Refund Policy/Returns

True Digital Industries (DBA for Duo Digital Prints Inc.) makes fully customized uniforms, apparel and products.

Returns are only valid due to manufacturer’s defect.  

Return requests are due within 10 business days of receipt of item via email to customerservice@truedigitalindustries.com 

True Digital Industries/Duo Digital Prints Inc. reserves the right to either issue a refund via Store Credit or exchange the item with a replacement to correct the manufacturer’s defect.

All items are to arrive in the original condition, not worn, not washed and not changed in any way.    The management at True Digital Industries/Duo Digital Prints Inc. reserves the right to reject any damaged or used items based on our discretion.

Postage is the responsibility of the buyer and is not refundable.